Get support

No matter your situation, our team can offer support on all matters relating to advance care planning.

You might like support with:

  • the advance care planning process or documentation in your state or territory
  • starting the conversation about advance care planning making sure your goals, values and preferences are heard
  • choosing or being a substitute decision-maker
  • the role and responsibilities of health professionals
  • storing, accessing and enacting advance care planning documents
  • training and education

Call our National Advance Care Planning Support ServiceTM on 1300 208 582 or email acpa@advancecareplanning.org.au. We’re available 9:00am - 5:00pm (AEST) Monday to Friday. You can also give us your phone number and we’ll call back within two business days.

Interpreter Services

You can use an interpreter to speak to us in a language other than English.

The National Advance Care Planning Support ServiceTM takes calls through an interpreter service.

Follow these steps:

  1. Call 13 14 50, Monday to Friday, 9am - 5pm (AEST)
  2. Say the language you need
  3. Wait on the line for an interpreter (may take up to 3 minutes)
  4. Ask the interpreter to contact Advance Care Planning Australia on 1300 208 582
  5. Talk with our staff or volunteer with the help of an interpreter

Calls are charged at the cost of a local call (except calls from mobiles).

Media enquiries

We welcome media enquiries and are happy to provide information and arrange interviews with expert staff or ambassadors.

Phone 1300 208 582 or email media@advancecareplanning.org.au for more information.

Last updated: February 2024

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