Get help and advice

Contact us

Call the free National Advance Care Planning Advisory Line^TM1300 208 582 or email acpa@advancecareplanning.org.au.

We're available from 8 am to 4 pm (AEST), Monday to Friday.

We can guide you through advance care planning and help with:

• the advance care planning process
• documents you need to record your choices in your state or territory, and how to store them
• starting the conversation about advance care planning with family, loved ones, health and aged care providers to make sure your goals, values and preferences are heard
• choosing or being a substitute decision-maker
• understanding the role and responsibilities of health professionals.

Learn more about us

Get help in your language

You can use an interpreter to speak to us in a language other than English.

The National Advance Care Planning Advisory Service takes calls through an interpreter service.

Use an interpreter

1. Call 13 14 50, Monday to Friday, 9 am to 5 pm (AEST).
2. Say the language you need.
3. Stay on the phone for your interpreter. You might wait for a few minutes.
4. Ask the interpreter to call Advance Care Planning Australia on 1300 208 582.
5. Talk with our team with help from the interpreter.

Calls are charged at the cost of a local call (except calls from mobiles).

Find advance care planning support materials in your language.